Property AI Report 092 - Haart Hearts Rex, Dwelly Prioritises Paramount & Nvidia Nabs Hugging Face

Key  topics

Dwelly's acquisition of Paramount and its implications
The $1.7 million investment in lettings technology built on Rex
The future of surveyors and AI's role in streamlining reports
NVIDIA's acquisition of Hugging Face and its impact on open source AI
Salesforce's integration of Claude into its ecosystem and the SaaS market shift


 sound bites

"AI is transforming surveyor reports and industry recruitment."
"NVIDIA's move into open source AI signals a new era."
"Open source models are making AI more accessible and affordable."


Chapters

00:00 Introduction to property tech and AI trends
01:59 Dwelly's strategic acquisitions in the lettings market
04:02 The £1.7 million investment in Rex-based lettings system
07:09 Surveyor shortage and AI's role in report automation
10:05 AI's impact on surveyor recruitment and industry challenges
11:50 The debate over AI-generated journalism and content creation
15:12 The evolution of CRM pricing models and AI integration
17:01 Salesforce's partnership with Anthropic and AI's future in SaaS
22:08 NVIDIA's acquisition of Hugging Face and open source AI advancements
25:59 The rise of open source models and their industry implications

Transcript

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SPEAKER_01 0:00

Hi everybody and welcome to the Property AI Reports. This is your weekly digest of all things property and AI, brought to you by me, Mal McAlier, and my good friend and co-host, Matt Goddard. Matt, hello there. How are you today?

SPEAKER_00 0:11

I'm very well. Are you not meant to be doing this with a Welsh accent given you're in Cardiff?

SPEAKER_01 0:15

Is that what people do in different areas?

SPEAKER_00 0:17

Come on, give it a go. We can dump it over.

SPEAKER_01 0:23

Just get 11, lads. Yeah, exactly.

SPEAKER_00 0:26

I am in Sudland later this month, so maybe I shouldn't make threats like that.

SPEAKER_01 0:31

Just let me know how you get on, alright, when you try with a few people on there. Alright, uh, we really should be getting on with our true purpose here, which is to talk about property and AI. So let's kick on with our property news. Alright, first up, um hot off the press this morning, Tuesday, the 1st of September. We have um an acquisition. Um and it's a pretty big name, uh, particularly in the London lettings market. Paramount um has been acquired by Dwelly, who are also building up quite a head of steam and quite a um yeah reputation indeed for going after some really strong businesses. Um, Matt, this is very big news, I think. Um, what's your take?

SPEAKER_00 1:08

It's it's really strong signals again from Dwelly, isn't it? For for a recap for those who aren't regular listeners. And if you're not regular listeners, you know, like, subscribe, follow, and you will become regular listeners. But uh, Dwelly started off as a prop tech lettings platform and struggled, as as I understand it, to actually get into letting agents, so decided to actually start raising funds to buy those lettings agents they couldn't sell the technology into. And uh they've now made a number of uh high-profile acquisitions, and and with this latest one for Paramount, they were well regarded, very well renowned, run by Spencer Lawrence. This acquisition as of today takes them up to 15,000 properties under management, so quite a pivot. But we we touched on maybe last week, a couple of weeks ago, it's obviously lettings is where the private equity houses are seeing it. So Dwelly being backed by PE and starting to hoover up lettings, but maybe isn't a surprise. It's just more that they've taken that technology focused approach. And I do know that they're talking to some really big agencies in lettings. So I don't know if this will be necessarily the last of these acquisitions. What do you think about it?

SPEAKER_01 2:10

Yeah, it it it it does feel like they're picking up a bit of ahead of steam, doesn't it? You know, to to to go after some of the, you know, not quite blue blood, but certainly, you know, the more established, more reputationally strong businesses and actually being able to acquire them. Because I I don't doubt that Paramount would have been approached by pretty much everybody along the way. You know, Dexters would have loved it, you know, LRG, Loman, all of those guys, I'm sure. And so, you know, either they've paid an eye-popping amount of premium over what Paramount were being offered elsewhere, or that the tie-up is just so good that actually, you know, whatever equity split between the the previous owners and um and Dwelly just makes makes much more sense to them. But yeah, no, this this feels like a step along the way. I'm almost certain that there will be more of these. And yeah, it just feels like um Dwelly is is as you say, from from being a software business that you know tried to pitch the software and then actually people didn't really want to get did didn't really understand that. I think is probably the best way or the most kindest way of describing it, to then you know getting an absolute chunk of change from PE and then using that to go after the people that said no to them in the first place. Is is is is a great story and is very impressive. And you know, that um kind of speaks to how these big finance financiers are looking at the the market and looking at AI. Um so yeah, I think it's um I think it's a really interesting move. I think that yeah, it's it's it speaks well of obviously Spencer and the guys there at Paramount, um, but also, yeah, this coming force that is Dwelly um and their technological um backing. Um and yeah, just it's gonna be interesting to see where they where they end up next, but I'm certain that there will be more. All right, next up on our property news, Spyter Hut um are talking big about a 1.7 million tech bet, specifically around the lettings side of their CRM. Um historically they've um had an in-house CRM system and they've maintained themselves. Um but now they're branching out, aren't they, Matt? They've gone to uh they're starting to use Rex. It's built on top of Rex. I'm not sure if it's actually Rex, is it?

SPEAKER_00 4:02

Well, as far as I understand, it's built on top of Rex. And and so taking it back the steps, SpicerHeart, I guess it must have been a number of years ago, was sort of the uh beachhead for Rex sales when it moved over from Australia, and SpicerHeart took it very much as a uh almost Salesforce style platform that you could customize, build your own screens, add to the APIs without having to go to them as uh a development house. And that's SpiceHeart, I think, probably the biggest and main client of Rex is in the whole of the UK, right? We've got a lot of uh a lot of clients, but SpicerHeart are huge, and property management property management's been threatened for a fair while from Rex here in the UK and obviously Australia as well. But actually, um it looks like they've now built on top of that, made their customisation specifically around Renters' Rights app and uh now launching it. And I think 1.7 million over five years doesn't sound that actually expensive compared to what we know a lot of people who run their own software are are paying. What do you make of it, Mark?

SPEAKER_01 5:02

Absolutely, I'm not I'm certain that when they when they've done the maths, as I'm sure Paul Smith and his the guys and girls have, um, then 1.7 million is probably a lot less than they would be paying for their own bespoke piece of kit, particularly if they've got to retool it for the world of AI and try and actually make it, you know, with the like a dwelly kind of going around and you know, um super efficient, um, making uh the businesses that are competing with Spicer Heart in various locations for the CJ Laws in London. Um so yeah, I I think it it makes sense. Uh there's always this question, I think, nowadays, about do you switch? I get I get asked all the time from ages like you know, should we be changing our CRM system right now when AI is coming along and we don't know quite you know, blah, blah, blah. And and I think it is a big decision right now because the the tech is changing so much. You know, one of the things that I always say to anybody is is make sure you you preserve your data. So yeah, if you are moving CRMs, then getting to come keeping your data is the most important thing for you right now because AI learns off data. And if you have somehow decided that you know you only need to have the last few weeks of your data, that that to me feels like definitely the wrong move, not necessarily moving CRMs. But yeah, this this um yeah, it looks like they've got a good deal. I'm sure they've they've got a strong negotiating position of Spice or Heart. But also, you know, it speaks well to Rex, right? You know, actually they're they're being chosen by a significant player and you know their kit is is is up there in terms of um in terms of what what it does. And always it's it has struck me that the letting side is is the hardest one to crack, right? You know, I think that that if you speak to any any agents that are particularly in lettings, it's almost the last thing they transfer because it's the most the most cash generative on a regular basis, and if they mess it up, it's the most highly regulated and the one that's gonna kick them in the butt really, really fast. So yeah, that's um a big target like Spice the Heart, who, if they do get it wrong, is likely to be on the first on the uh on the list of those for Angel Martin or whoever who wants to come after them um to choose Rex and decide to go big on this. I think it speaks well to that business, certainly. I mean, yeah, I think it's gonna be it's going to potentially make the negotiations of other businesses slightly more uh what's the word, sharp, shall we say, in terms of what would yeah, what they're willing to pay for CRMs, because this doesn't feel like it's a lot.

SPEAKER_00 7:16

No, it's not very cheap.

SPEAKER_01 7:18

Okay, so next up on our property news, we want to look at the crisis in surveying. So apparently half of surveyors are going to retire within a decade. Um and nobody's no young whippersnappers are coming up wanting to fulfill the uh sorry, to fill the surveyor gap. So, you know, this is a report of the first annual survey of surveyors, which feels like it really should have been going for a lot longer than than one year. Um it's revealed almost half of all residential surveyors are due to retire in the next 10 years. So, Matt, obviously slightly concerning, right? Or basically the robot's just going to do this pretty soon.

SPEAKER_00 7:56

Well, it's it's a bit of an advertorial, this one, from Skyliners, which, as far as I tell, they they produce technology to help surveyors write their reports. So one of the key parts that's called out in this estate agency day article is that there's no details of the survey numbers. We know it has to be more than just me, you and someone else having a chat down the pub and and calling it a survey, because some of their percentages go to decimal places. So we can start to uh to call it. Yeah, so so two-thirds, 66.4% of surveyors place report quality is their number one priority. So so it falls in line with what Skyline looked for. But it it does say uh sort of call out. I I only know a couple of people from sort of maybe my generation who went into being surveyors, and you know, is is it something that uh you need as many people are you know the robots that we saw at the Olympics the other week gonna be start doing this? Probably not anytime soon, but when we're trying to go through that uh buying reforms and try to shift through, I know people who've had their sales held up significantly by trying to get hold of a decent surveyor to look at it. So, you know, is this gonna we're gonna try to ease one bottleneck and find we're we're coming up against another one? Yeah, certainly interest to see, but it it did strike me the the first survey of surveyors, it's a bit of a missed opportunity there. And so well done skyline jumping on it.

SPEAKER_01 9:14

So, so true. But yeah, no, it does feel so you know that there are so many kind of things coming together, aren't they? Sort of like moving uh moving parts. You think, well, you know, so so on the one hand we've got this crisis of you know entry-level jobs for young people, you know, nobody wants to hire them and stuff like that. We've got this big gap in you know in surveying, it's like, can somebody put those two things together, maybe? I don't know. Um, but you know, maybe people just don't wanna don't want to do it. I mean, I I I quite like going around people's houses and having you know, poke around. That feels like a great way to spend the day. And I'm sure many estate and legit agents have they probably got into the business because that is kind of actually what they really like doing. Uh but yeah, no, I I think it's um it it it's obviously gonna it's it's gonna be a worry unless they can actually do the recruitment and like you say, um it it doesn't feel like a young person's game or it hasn't certainly got the the cachet of being a young person's game, it hasn't for uh for many years. So yeah, I think there's um yeah, I can see some really funky advertising in in in all TikTok about how you can uh become a surveyor and how cool it is, um, and then hopefully start to rebuild the numbers because yeah, otherwise we we've got a big, big problem coming down the track that is a big enough problem already in delayed transactions. All right, that is our property news for this week. Let us tuck into our AI and tech news. All right, um, we're gonna start with something slightly niche, but actually quite interesting. So there is a um billionaire investor called Stanley Druckenmiller. Um, and he has written a piece um in the um uh Wall Street Journal, kind of flagging off one of his kind of mentees, right? So it's a making a point, but almost the subject is less important than the fact he openly says that he used AI to write it. And this has become a massive kind of call to arms, it seems, from everybody who absolutely hates AI writing, and particularly all the creators, obviously, is a journalist, yeah. The Wall Street Journal, that there are journalists who write for that, and they are all very many of them are very, very, very, very, very angry that the editor of the Wall Street Journal has allowed this without it seems much protection for the other journalists. Matt, this was something I know that you uh you were interested in. Um, what's what's your take?

SPEAKER_00 11:23

Well, I think it's just the the commotion it created more than anything, as you say. There's there's very few people gonna be picking up the Wall Street Journal, looking at a an op-ed about Treasury Secretary Scott Besson, and uh thinking how's how has it been written? But I think there's there's two parts to this, and it's been almost well, it has been polarising, like a lot of a lot of AI writing, which is the the Stanley Drunken Miller's sort of saying, Well, why the heck would I not be using AI to write this, given you know everything that's going on? And the uh the Wall Street Journalist editors said, Well, yeah, that that's fine. I think that the point where the other side comes in is sort of lazy journalism gets thrown around, but also it's near not even been the first draft. So a lot of the very obvious AI isms terminology and and sort of tells have been left in, so they've not even been picked up by whoever it is who you know ghost um ghostwrites these. And we were talking off yeah, exactly, and we were talking about this off air where there's certain things even turn up in in our trade press where you know it's been published by one person, but you can definitely tell by its writing style, but it's printed by someone completely different. And I know at RePIT years ago we had articles appeared in Forbes under one person's name, and it wasn't by any means the person who was appearing. It was like definitely not their tone, definitely not the style using words they would never use. So this has been around for ages, and obviously, marketing's right in your wheelhouse. You you must be aware of of how this has worked historically, and it was like people's names getting put on things. Ghostwriters for footballers' biographies. Any different to AI doing that initial pass for Drunken Miller?

SPEAKER_01 12:56

It is so true. There is this kind of like big old um almost like moral panic about like, you know, oh my god, we're using like technology to do forward-thinking things. It's like, you know, I imagine you know, but people using typewriters, right? You know, when typewriters came along, did everybody who used to handwrite stuff like, you know, throw their arms up in the air and probably did, right? And then when word processors. Yeah, exactly. And yeah, and then you know, when word processes came along and all the typists kind of lost their job that, but you know, was was that the problem on you know with paper millers and all that sort of stuff? Every single technological advance, there are people who are going to get cross and angry and stuff like that. You know, I I think it's um yeah, it's it's it's kind of getting a bit tiresome. I I do think, you know, very much in the creative community and I understand, and you know, there are a lot of people who feel under threat and all that sort of stuff, and there's there's obviously young people coming through who can't see the route to their entry-level jobs as much, should all go into surveying, obviously. I you know what what the the the other side of that is what you said, which is if you're gonna do it, do it properly. Don't just do the first thing that comes out of chat GPT and then bung it into wherever you're going. You know, tells are things like uh comma before and, okay, comma before A and D, a bit of a chat GPT thing, ashes, long dashes uh in the writing, things like that, you know, and and and just little phrases like, you know, that this is where you should focus, or things like that. Yeah, it's that there are so many in there, and as you and I spent way too much time looking at drafts of things that AI writes, and you can you can really pick up a lot of them. So yeah.

SPEAKER_00 14:23

I've just realized you're not wearing your orange top. Um, you sound a lot like AI writing and a little lot like AI pros. Is it absolutely you, or have you read so much AI slot that you're now just regurgitating the comma before and and the M dashes and such like that is exactly right, Matt.

SPEAKER_01 14:37

You've got me. No, it's because I've come all the way to Cardiff. And I just decided not to wear my MyPorter t-shirt today. But I know it is definitely me.

SPEAKER_00 14:46

It did bring me on to something else, this as well, because it's a case of, as you say, it's like people are are almost setting up, especially now with the harnesses where you can create scheduled tasks. And I'm I'm guilty of not posting them, but I've got my scheduled tasks writing a a summary of our our pod every week to then post on LinkedIn, and I often put a couple of sentences on my own nonsense first. But actually, there's there's people who you could be setting up those scheduled tasks, and you see on YouTube, don't you, videos and content are being created automatically by pipelines and of scheduled tasks that just run as and when they need to to generate things even based on triggers externally. So, you know, something's written on Pi, you can grab that, run it through your process, change it to your tone. What I'm more interested in, and I've I've seen this a two or three times from both engineers but also salespeople saying AI can't AI just writes nonsense for me or AI won't work for me. And it's because they're taking the out of the box Chat GPT or or Claude and saying, write me a LinkedIn post and then just assuming that's exactly how it is, and they're not going through the steps of getting them to review your historic content, getting its builder a builder style for you, but again, it's understanding how you would you prose. Yeah, all those things that you know I was listening to a podcast on the drive back earlier, and it was a case of there's a particular company now as an onboarding flow for Claude for their their business that actually interviews you and then helps you write this the skill to then generate your copy so it is written and your emails are drafted in your is your normal sense. So just go and it doesn't work or it hallucinates, it's like really lazy reaction. And I think that's in the same way as this. Like it was lazy for just to push it out, but it's not just Drucken Miller who's the lazy one, it's all those other people who historically would catch that the ghostwriter's done something wrong, or you know, or there's a number of failings, isn't there? It's quite an interesting debate that it's um ignited.

SPEAKER_01 16:36

Exactly, and then that they're not using it enough to be able to know that that those are the tells, and that and that's a big thing as well. Um, yeah, to your point, um you know, anybody out there who wants to try and work out what their tone of voice is, all you need to do is point claw chat GBC at your website and say, summarize my tone of voice. And it will tell you, and then yeah, and you may be quite surprised by actually how you're coming across.

SPEAKER_00 16:57

But it's a really good stall in AI.

SPEAKER_01 17:01

At this point, I'm sure most people have not, but yeah, it would be very uh very important, I think, to kind of understand and interesting actually to understand you know what is it that that you that you are transmitting perhaps unknowingly out into the ether in terms of um your positioning and brand and so on. Um all right, that was um the first of our AI and tech news. We wanted to cover also um this deal between Salesforce and Anthropic, which has got a rather predictable name, hasn't it, Matt?

SPEAKER_00 17:27

Oh, do you want me to say the name, right? I do, yeah. Is it sales sales cord? Claude Force. I actually think this one's more interesting than just the silly tape on the name. I know. Um but but also you know, it was it was what May, we would talk about the SAS pocalypse and all of the sort of Salesforce is doomed, all CRMs are doomed, all all SaaS products are doomed. And actually what we're seeing now is with the harnesses coming along and and gentic actually using frontend in the way that the humans do, um I was again, I was listening to something where Notion is becoming a bit of a brain and a display surface for people, and actually with these harnesses, they're now able to open up your your SaaS and enter information, progress things and and utilise things in your in the meantime. I think this cla Claude Force launch really sort of underpins that and from a time where you know Salesforce's shares were tanking and they've uh they've done an amazing set of results we've got announced. I think it was prior to oh this we go. So Salesforce shares down about 20%, 22% this year after dropping 20% at the end of 2025. But actually, they've now rose 12% in extending trading on Wednesday after this announcement. So the the shares price has actually recovered remarkably well from where it was with the SAS Pocalypse. I think at the lowest in mid-June, it was like at what's that 150 cents um and now it's back up at 281 cents, which is where it was before the SaaSpocalypse even kicked off. So actually seeing these companies come back, and and for the point of this in terms of what Claude Force is, is it's basically Claude skills plugged directly into Salesforce so that where you start using your Claude co-work as your basically your surface area, your operating system for the day, it's pulling in all your Salesforce data for you so you don't have to go anywhere else and you can just issue your commands. And so whether it's Salesforce, whether it's HubSpot, whether it's RePit or whether it's Rex, you know, you do you start to have somewhere where your emails are in place, your WhatsApps are in place, you've got your analytics, you've got your Sage or whatever accounts, it's all in just one combined workspace. You don't have to keep logging into multiple different areas to get the specialist information. I think it because of this partnership, I think it's a really strong call out of um you know where what the direction of travel is for that.

SPEAKER_01 19:41

Yeah. And I like you, I I kind of I look at portals, sorry, at the um um the CRM systems, you know, the the problem seems to be that their kind of unit charge, unit economics were all around seats. So number of seats that they could sell. And now if you're plugging Clawed in, then the number of seats you have to pay for is kind of one, right? If it you know, and that's and that's kind of it. So so I I don't know the confidence that the 12% price share price increase last week kind of um indicates. Suggests there must be something in here, and again, I I I've kind of read it and and couldn't see anything, that said how they're gonna make this more profitable for Salesforce because Salesforce changed their charging model last year, and uh it's it's harking back a little bit.

SPEAKER_00 20:27

Well, it's a year ago, but they um and it's not in this article, but if if you remember way back, basically they they started ch charging for AI conversations, and then within a week they realized that that wasn't well if I get it right way around, it's had the conversations and then flipped it to outcomes, or it was outcomes and then flipped it to conversations, but they moved away from the seats-based pricing at that time, and HubSpot have done something similar recently at the start of the year. So they are moving away from that per seat into much more of a sort of an engagement type approach, and I think that's where the the SaaSpocalypse is going to survive. It's not the the seats approach anymore. It's because of, as you say, for a GenTic, you plug in an MCP, which Salesforce call have got their headless 360 is what they call their MCP. So like if you can start connecting and never have to log in, then why would you be charging seats? And as you say, that share price rising 12% wouldn't be reflective if suddenly everyone's got you know your or your team of uh rain males working on something.

SPEAKER_01 21:25

Yeah, no, it's it's so again kind of referring back to that. So I I think it went from from conversations to outcomes. I think outcomes has been the kind of thing, but but I don't know anybody that really kind of wants sorry, I know some people who do want that, but but I I don't think everybody's moved wholesale across because again, you know, that that would be a huge drop in a drop in price. But but you you're right, you know, in terms of direction of travel, absolutely, yeah. They're moving towards uh an understanding or a different business model that does reflect that. But uh but yeah, I I it's it's more the this yeah, I I I I still don't see how I would be twelve percent more confident that this business is going to make as Much money, if not more money, than they're going to do before the announcement. But again, as as you say, the the SASPocalypse, you know, um sounds like it's um it's on hold for now. How many horse people of the SASPocalypse there are? But uh but yes, it's it is an interesting deal. Um, presumably HubSphore is now gonna have to go to Chat GPT OpenAI uh and they're all gonna kind of buddy up like that. But uh but yeah, it's um it's it's a it's an interesting move. Interesting to see Dario actually um still alive. I haven't seen Dario Amaday in anything for a long time. He's been kind of kept away. But yeah, he's done the um he's done the press around this and looks very happy about it as well. All right, um that's um some a little bit more of our AI and tech news. Um let's dive into probably I don't know, one of the biggest stories of the week, which is um Hugging Face, which we spoke about a few weeks ago because it was basically the target of an open AI agent, agentic AI attack, because it it hosts a number of um benchmarks that uh the open AI bot wanted to hack. It is on the verge of being acquired by NVIDIA. So again, NVIDIA, for those not familiar, are the the microcheck GPU providers to pretty much everybody in the whole of the AI universe, and it is something that is is quite a huge deal, really. Um and NVIDIA Jensen Huang, uh their CEO, um, is very um very adept at using the zillions that his business is making on the back of the AI boom, actually entrenching his um his business into other areas that that are very interesting, such as Hugging Face. So, Matt, you know, what do you make of this?

SPEAKER_00 23:30

It's it's interesting that it is basically they're expanding into the well, away from chipmaking, aren't they, and into the software and model ecosystems. And we'd already seen this with the launch of their own um sort of large language models um and some some of the sort of open source basically.

SPEAKER_01 23:46

Yeah, the open source ones, yeah.

SPEAKER_00 23:47

So so to see it going into to Hug Inface, which has been really it's almost like an open router for uh for open models, isn't it? So to see see them move into that. I don't know if that'll leave people think happy with how separated they were from people going to Hug Inface. They're almost trying to get away from the corporate open AI, anthropic, um, and to to work with these sort of independents, liberal independents, and now it's being bought by NVIDIA who like and it's it's huge business, and now they're gonna summonly the man who's bought it, yeah. Yeah, but at the same time it it's good to see that money flowing into into a more of the software piece. I wonder how much the hacking instant took off their share, the the price though.

SPEAKER_01 24:28

Exactly. The defenses are not high. So yeah, no, um big story is gonna run and run, I'm sure, and see how they um they kind of integrate together. Um but uh yes, certainly a a big, big deal. Wanted to touch on last week um we were musing about um this unnamed Ox Alpha model that had sneaked into some of the benchmarks that were being tested out, and there was a lot of speculation about who actually um owned it, including the likes of Google and whether this was like Gemini 4. Um but it has been revealed as something else, hasn't it, Matt?

SPEAKER_00 24:56

It has, it's GLM 5.3 Flash, isn't it? So GLM was making a lot of noise again. It was while America was blocking the latest iteration of ChatGPT, wasn't it? And and also Mythos being held back and some of these sort of Chinese models were were firing away, and to see 5.3 flash come in, especially the flash model, given how heavy it was punching in the aux alpha for ranking. So to see it come back in as another open source and to see it being aux alpha is is 5.3 flash is certainly adds to it, doesn't it? I don't know if that'll have affected the the hugging face piece as well. Um are you gonna be playing with this one and plugging it in?

SPEAKER_01 25:35

Yeah, I am absolutely so it looks really, really good and really, really cheap and really really flexible. Um so definitely, and and to your point about Hugging Face, and it was actually the predecessor to this GLM 5.2 that was the one that rescued Hugging Face. So Hugging Face couldn't use Claude or Chat GPT to actually get itself out of this attack because the model setup wouldn't let it, so it had to go and use one of the Chinese models and it used GLM um so yeah, no, I I think this is you know, again, we are acutely aware, you know, in terms of our business of how much you know token costs are right now. Um and we are experimenting, you know, all over the place with different uh different models, looking for obviously you know, almost benchmarking them for our stuff. And this this is interesting as well. You can have all the benchmarks under the sun that say how good they are at maths and you know science and stuff like that. It's like that doesn't matter. I just want to make sure that you know we're helping the estate agents to you know sell more stuff and you know appear as avatars and all that sort of stuff. So, yeah, so for for us, this this kind of experimentation is really, really good. And the more models that come out, particularly the more open source models, is is great and obviously helps us to pass these um the savings on elsewhere as well. So yeah, it's really, really, really good. All right, that's all we've got time for in our AI and tech news. We are going to dive into our tool of the week. This is one of yours, this is a transcription service from um good old Google. What do you make of this one?

SPEAKER_00 26:52

So they're still silent on their new foundational model, aren't they? And it's sort of uh away and see what happens. There's been a lot of noise about people leaving Google, but there are itch of changes coming out. It's almost been slid out quietly. But in this latest one, Gemini 3.5 Transcribe, we put it in as the the tool all the week because of just how smart its dictation is. In fact, I said um there, and it's the sort of thing that transcribe can remove for you. So it removes the ums and ahs and resolves spoken corrections, handle background noise accents like mine, and specialist vocabulary, and can also transcribe more than 85 languages. So it's available now, it's in Gemini 3.5 transcribe, so well worth having a look at and seeing. Well, certainly have a play and then see how you can plug it into what you do day to day as well. Are you gonna have a go at it, Mal?

SPEAKER_01 27:39

Yeah, so so it's one of those things like um kind of whisper and things like that that that people often miss, which is actually there are some really, really, really good transcription services. You know, you should not have to type meeting notes out anymore. It just shouldn't be that because you can just set one of these transcripts transcription services, easy for me to say, to listen into to whatever you're doing, and then it'll just write it and then you can summarize and then you can say, well, what are the action points? What are the action points for me? And what didn't Matt do last week that he said he was gonna do, etc. So it's just it's just so much, it's so helpful. And you know, your morning meetings every morning where you know you've got the same people saying the same stuff and all that sort of stuff, you can really hold them to account using this stuff. Yesterday you said you were gonna sell number three. Why is it still not happening? Blah blah blah. So, you know, all that sort of stuff that, you know, as a as a matter of course, you kind of scribble down furiously and make sure that you know you can remember to catch up with other people on it's all there. You can actually sit there and go, what should I talk to Matt about today? What did he promise? Blah, blah, blah. And it will it will help to tell you. So yeah, really couldn't encourage people more to use these transcription services. This one is Gemini 3.5 from Google. Um so, yeah, as you're saying, Matt, well worth a look. All right, that is all we've got time for this week on the Property AI report. Thank you for listening in. We will be back next week with another trip through the property and AI paired news. So until then, have a great seven days and we will see you next week. All the best.

SPEAKER_00 28:57

Take care.

SPEAKER_01 28:57

You'd think after all.